Our Policies & Terms of Use

Terms of Use

Privacy Policy

The Words “www.msatus.com”, “This Website” “Website” “Site” and “we” “our” and “us”are used synonymously in our website and it’s components.
The words You, Your, User, Customer, Shopper, Buyer, Viewer, Surfer are used synonymously as user of this website and it’s components.

This privacy policy sets out how “www.msatus.com” uses and protects any information that you as user of this website give to us when you use this website.

This Website is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Website may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11 April 2013

What we collect

When You use the Website, our servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

This website also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

This Website may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as pincode, email id, Contact Numebrs etc.
  • other information relevant to use of “ Our  Shopping Cart” “Registering for our Forum and/or offers

What we do with the information we gather

This Website require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

This Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our Website is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, Our Website does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Our Website control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Our Website in this regard. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Personal Information Sharing

You are required to submit Your information at the time of making an online purchase on the Website. Our Website uses an online payment gateway that is operated by a third party and the information that You share with Our Website is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.

Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

Security

Our Website strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Our Website adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Our Website stores Your personal data.

Our Website is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, Our Website shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Our Website and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Disclosure

Our Website will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

Our Website may disclose any information Our Website may have about You (including Your identity) if Our Website determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our Website’s rights or property, or the rights or property of users of the Website, including Our Website’s customers. Our Website reserves the right at all times to disclose any information that Our Website deems necessary to comply with any applicable law, regulation, legal process or governmental request. Our Website also may disclose Your information when Our Website determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Our Website may preserve any communication by You with Our Website through the Website or any Service, and may also disclose such data if required to do so by law or if Our Website determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Our Website, its employees, users of, or visitors to, the Website, and the public.

User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. When You update information, Our Website will keep a copy of the prior version for its records.

The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website’s features, some of the Website’s features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject Our Website’s cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of Our Website’s Content or avail of Our Website’s services that require You to log in.

General Rules

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that Our Website has about You and Your account.

By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of Our Website such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Our Website in providing certain functions.

Our Website may make changes to this Policy, from time to time at Our Website’s sole discretion or on account of changes in law. Our Website will not reduce Your rights under this Policy without Your explicit consent. You should check the Website frequently to see recent changes. Notwithstanding the above, Our Website shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and should be specifically addressed within the legal jurisdiction of Hyderabad, Andhra Pradesh, India.

Contact us

For any query or assistance about our Privacy Policy, feel free to Contact Us only through mail with subject line – PRIVACY POLICY.

Our Shopping Terms & Conditions

Pricing, Payment, Delivery, Shipping, Delivery Time, Non-Delivery and Return Policies.

Before Placing an Order in our site, Buyer needs to Understand the following Terms & Conditions :

  1. Pricing:  All Prices are inclusive and final.
  2. All Payment should be in Indian Currency only.
  3. You can make payment through Credit/Debit Cards of Visa, Master, Maestro and American Express and Our Payment-Gateway Net-banking Partners.
  4. COD – Cash-on-delivery and EMI Options are not available.
  5. We accept orders from and to within India. We do not accept any outside India and International Orders or Deliveries.
  6. Delivery Mode is through Standard Local Couriers Only.
  7. Minimum Delivery Time: Minimum of Seven (7) Business or Working Days of Couriers from the date of Payment (excluding Sunday’s and Other Courier Holidays).
  8. Minimum Time to Raise Complaint of Non-Delivery: 10 Working Days from the Date of Order Booking.
  9. Cancellation and Transfers: Orders once booked cannot be cancelled or transferred to any other person.
  10. Return Policy: Items once sold cannot be taken back at any time of the Order Process from Payment to Delivery.
  11. Failure of Shipping: If item is not delivered for 14 working days, and once couriers confirm the same, we will return the entire ordered amount of that particular order through Cheque Payment directly to Shipping Address only.

 

  • Before Placing an order in our site and before making payment, we request you to go through the above terms and conditions.
  • Once you place your order in our site and and make the payment through our Payment-Gateway Partners, it implies that you have gone through all above Terms and Conditions laid down in this page and agrees to abide by them.